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OCS 2020 Breakout: Christie Lenneville

jj profile image Joseph (JJ) Jacks ・2 min read

Christie Lenneville is GitLab’s Vice President of UX. She’s spent much of her career empowering UX teams to create pragmatic and thoughtful experiences for deeply technical products. While usability is important in any product, she’s passionate in the belief that it’s especially important when designing the tools people use to get their day-to-day jobs done. Christie lives in San Antonio, Texas with her husband, their two young kids, and two rowdy poodles. In her free time, she is a voracious reader and she’s working on refining her illustration skills.

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Crafted with the aim of lowering some of the barriers for designers to contribute to open-source, How designers can actually contribute to open-source.

Introduction to Christie and GitLab - 0:00

Types of contributions that GitLab invites, including documentation, UX design, and company handbook - 0:35

What does open source mean for GitLab’s UX team? How GitLab works in the open with radical transparency (www.youtube.com/c/GitLabUnfiltered) - 1:15

Walking through GitLab’s approach to issues (34,000 open issues, 33,000 closed issues) - 2:20

Making it as easy as possible to submit an issue - 3:10

Example: How community feedback led to Dark UI option (See GitLab’s end-to-end UX design process at http://tiny.cc/8tyksz) - 4:04

Example 2: Adding a Parent-Child Pipeline Feature to Continuous Integration tooling - 6:08

Examples of impactful community contributions - 8:10

Walking through GitLab’s design system: Pajamas - 10:08

Thinking through the UI/UX of contributing to GitLab (via a local instance) - 11:41

Talking about user research and GitLab first look (https://cxr.gitlab.com) - 14:17

Concluding remarks: UX matters in open core - 15:06


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